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IPHONE IS DISABLED CONNECT TO ITUNES

I have three iphone 6plus from, staff who have left the office.


I do not have the password or itunes.


Is there a way to restore this back to factory defaults.


I tried watching a video where people inputted several numbers but i ended up calling 911. Not sure if this is a prank.



Posted on Dec 14, 2021 11:08 AM

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Posted on Dec 14, 2021 11:48 AM

If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306


You will need a computer with iTunes installed. You may also run into Activation Lock. If you don't have the passwords, then the phones are forever locked.

You may want to look into remote management, it will eliminate this issue in the future when staff leave and turn in thier locked phones.

1 reply
Question marked as Best reply

Dec 14, 2021 11:48 AM in response to RoysanPHD

If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306


You will need a computer with iTunes installed. You may also run into Activation Lock. If you don't have the passwords, then the phones are forever locked.

You may want to look into remote management, it will eliminate this issue in the future when staff leave and turn in thier locked phones.

IPHONE IS DISABLED CONNECT TO ITUNES

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