my app store and itunes is disabled

Hello jocelynn80,

I see that your App Store and iTunes stores are disabled. I suggest you visit this article…

Using Screen Time on Your iPhone, iPad, or iPod Touch

…to see if you can enable the use of these stores. If this doesn’t help, I suggest you visit the Apple Support page, which I’ll leave a link to below.

Apple Support

Sincerely,

Captain

Use the link to contact Apple Support in the Related Article above. The one -Captain- linked to isn't applicable to this issue.

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