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Known accounts are classified as junk. How stop

Real mail keeps getting classified as junk in Apple Mail


MacBook Pro 15″, macOS 11.6

Posted on Dec 14, 2021 2:43 PM

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Question marked as Top-ranking reply

Posted on Dec 14, 2021 8:21 PM

In Apple Mail, you have two options:


(1) If the junk mail is being incorrectly identified, you can go to Apple Mail Preferences, select Junk Mail, and disable (turn off) junk mail filtering.

(2) Leave the junk mail filtering on but for messages that are not junk but are incorrectly flagged as junk, manually correct each one ("move to In box"). Eventually Apple Mail will "learn" not to flag those as junk.


You have other options in those Apple Mail Junk preferences. For instance, you can check the box to not mark messages from your Contacts list as junk. That should stop "known accounts" being flagged as junk. Also you can tell Mail to not flag messages from previous recipients as junk, etc. Check the other options there also.

2 replies
Question marked as Top-ranking reply

Dec 14, 2021 8:21 PM in response to fletcher8578

In Apple Mail, you have two options:


(1) If the junk mail is being incorrectly identified, you can go to Apple Mail Preferences, select Junk Mail, and disable (turn off) junk mail filtering.

(2) Leave the junk mail filtering on but for messages that are not junk but are incorrectly flagged as junk, manually correct each one ("move to In box"). Eventually Apple Mail will "learn" not to flag those as junk.


You have other options in those Apple Mail Junk preferences. For instance, you can check the box to not mark messages from your Contacts list as junk. That should stop "known accounts" being flagged as junk. Also you can tell Mail to not flag messages from previous recipients as junk, etc. Check the other options there also.

Known accounts are classified as junk. How stop

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