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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i jst canceled my subscription because the renewal date was today but i still got charged. please refund
iPhone X, iOS 11
If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.
(209875)
If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.
(209875)
Niel,
Saying to a customer that u don't know where the refund sounds very unprofessional and doesn't resolve this issue at all. This was not charged through a wireless plan. Since this is a mistake strictly from apple please process refund asap.
Thank you.
Approved refunds take up to 30 days for most payment methods. Click here for more information.
If the one used is no longer valid, ask your financial institution or the iTunes Store staff.
(210742)
I was told that I will get a refund for my Apple music $9.99 but still haven't received my refund yet.
Please be advised. Thanks
Hello Niel,
Just a follow up on this.
Still haven't received my refund and its been over a month now.
Please be advised.
Thank you.
Nobody on these boards will know where it is. If you got charged through a wireless carrier's plan, wait until it's been 60 days; otherwise, see the last sentence above.
(212169)
Most of the people who answer questions on these boards are other customers, not Apple employees. Click on 'iTunes Store staff' above.
(212191)
i canceled apple music subscription please refund
