Once, i log out my apple store, after that i log in, i was told my password wasn't correct, even my screen codepass wasn't right, so i reset my Apple ID password by iphone SE to changed new password, but still i can't log in on my iphone 13promax, please fix it, thanks.
Helena
iPhone 13 Pro Max, iOS 15
Helena-iT Said:
"i can't log in my apple store: Once, i log out my apple store, after that i log in, i was told my password wasn't correct, even my screen codepass wasn't right, so i reset my Apple ID password by iphone SE to changed new password, but still i can't log in on my iphone 13promax, please fix it, thanks."
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Three Things...
A. Try Restarting:
Try logging out once more, but this time restart your iPhone afterwards. Then log in once more, once this has restarted.
B. Verify this Device:
Verify that you are logged in to this account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
Still Can't Get In?:
C. Contact Apple Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Helena-iT Said:
"i can't log in my apple store: Once, i log out my apple store, after that i log in, i was told my password wasn't correct, even my screen codepass wasn't right, so i reset my Apple ID password by iphone SE to changed new password, but still i can't log in on my iphone 13promax, please fix it, thanks."
-------
Three Things...
A. Try Restarting:
Try logging out once more, but this time restart your iPhone afterwards. Then log in once more, once this has restarted.
B. Verify this Device:
Verify that you are logged in to this account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
Still Can't Get In?:
C. Contact Apple Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: ➔ Contacting Apple for support and service including international calling numbers.
Axel F.
i can't log in my apple store
