Has my password REALLY been compromised?

I just saw this message in my inbox:


I looked at the message details, and links within the message (without actually visiting them), and everything APPEARS to be legitimate. Typically fake/phishing messages stand out, but this one doesn’t.


The odd thing is, when I go to apples website to check my account, the only devices listed are ones I’ve actually used myself… but I can guarantee I have not used a PC running Mozilla to login to my apple account within a year.

Also, I have two factor authentication activated and any login on an unknown device should require a code which is sent to my cell phone… but I never received any such 2FA code.


So I’m left with the conclusion that the email in the image above is either fake, or the result of some glitch within Apple’s notification system.


I’ve also checked my password against several lists of known compromised passwords, and mine does not appear anywhere in any of the lists of compromised credentials.


I’m curious what others think about this. Do you think it’s legitimate, a phishing attempt, or a false positive?


I’ve had passwords compromised on other platforms in the past, and in every circumstance there have been multiple indicators of an actual compromise (email about the possible compromise, logged ip address of the attempt, 2FA code received via email or text, etc).

However in this case I’m not seeing anything else aside from the email message itself.


Anyway I’d appreciate any input others may have.

Posted on Dec 14, 2021 10:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2021 4:25 PM

Hello DaedalEVE,


Thanks for using the Apple Support Communities. We understand that you have concerns regarding the email shown in your post. Given all the steps you've taken and haven't found anything out of the norm on your account, it's most likely a phishing attempt. If you'd like to report the message, you can do so using the information provided in article, Recognize and avoid phishing messages, phony support calls, and other scams.


If you have concerns that your account has been compromised in some way, please check out, If you think your Apple ID has been compromised and follow the suggested actions. Should you continue to have concerns, be sure to contact Apple Support for assistance.


Contact Apple for help with Apple ID account security


Best regards.

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 15, 2021 4:25 PM in response to DaedalEVE

Hello DaedalEVE,


Thanks for using the Apple Support Communities. We understand that you have concerns regarding the email shown in your post. Given all the steps you've taken and haven't found anything out of the norm on your account, it's most likely a phishing attempt. If you'd like to report the message, you can do so using the information provided in article, Recognize and avoid phishing messages, phony support calls, and other scams.


If you have concerns that your account has been compromised in some way, please check out, If you think your Apple ID has been compromised and follow the suggested actions. Should you continue to have concerns, be sure to contact Apple Support for assistance.


Contact Apple for help with Apple ID account security


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Has my password REALLY been compromised?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.