Multiple unknown attempts to login to my Apple ID account

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Multiple unknown attempts to login to my Apple ID account

This morning I received around 9 emails ( supposedly from Apple) whihc all contained a warning that someone had logged in to iCloud using my Apple ID. To be honest i haven't been using my Apple ID for over 3 years since I switched phones, so never even gave it much thought, so getting these messages was a surprise.

Each email is a variation of the following with a different browser/OS (including Chrome/Firefox and IOS/Chrome etc... All occurring at around 11:20/11:21 pm last night (26 may)

My query is, since they made several attempots, could this mean that they were been run by a bot and that they actually failed?

========================

Dear J*****

Your Apple ID (j****@yahoo.com was used to sign in to iCloud via a web browser.

Date and Time: 26 May 2021, 11:21 pm PDT

Browser: IE

Operating System: Windows

If the information above looks familiar, you can disregard this email.If you have not signed in to iCloud recently and believe someone else may have accessed your account, go to Apple ID (https://appleid.apple.com) and change your password as soon as possible.

Sincerely,

Apple Support

============================================

What I'm wondering is

[Edited by Moderator]

Posted on May 27, 2021 5:32 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,221 points

May 27, 2021 6:42 AM in response to XpatJock

You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.

Link to contact Apple Support in the article.

Apple ID has been compromised.

Security and your Apple ID.

Note the restrictions in the article.

Apple ID Name Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

Apple ID -Two-factor authentication

Two Factor Authentification availability.

2 Factor Authentication - How to generate a recovery key

Apple ID - Using app-specific passwords.

Apple ID - Two Step Verifications FAQ

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Answer 2

Eric Root

Level 10

685,221 points

May 27, 2021 6:59 AM in response to XpatJock

You are welcome.

If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.

Apple ID - If you forgot the answers to your Apple ID security questions.

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)

Get Support Work through the screens to get a chat option.

Apple Support schedule phone call

https://twitter.com/AppleSupport.

See if anything here helps.

Solution to the forgotten Apple ID security questions

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Answer 3

XpatJock Author

Level 1

4 points

May 27, 2021 6:53 AM in response to Eric Root

Thanks,

I'll look into this.

One other issue. When I try to go further I get asked security questions which I don't even remember being asked, never mind remember the answer to. Is there a way to get these reset?

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Answer 4

XpatJock Author

Level 1

4 points

May 27, 2021 5:38 AM in response to XpatJock

PS,

I have logged in independently ( NOT following any links) and changed my password)

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Multiple unknown attempts to login to my Apple ID account

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