Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with monthly payment with 50GB storage

Had a mail from iCloud saying there was difficulty with my payment for 50GB storage yet I have sufficient funds in my Apple ID account - can’t understand why the payment hasn’t come out - is this a scam?

iPhone SE, iOS 14

Posted on Dec 14, 2021 11:55 PM

Reply
Question marked as Best reply

Posted on Dec 15, 2021 6:54 PM

Hi Risbric19,


Thank you for participating in the Apple Support Communities. We understand you've received an email regarding your iCloud storage payment, and we'd like to assist. It's likely a scam. This article can help with determining that:


Recognize and avoid phishing messages, phony support calls, and other scams


If your payment method is being declined, this article can help:


If your payment method is declined in the App Store or iTunes Store


Take care.

3 replies
Question marked as Best reply

Dec 15, 2021 6:54 PM in response to Risbric19

Hi Risbric19,


Thank you for participating in the Apple Support Communities. We understand you've received an email regarding your iCloud storage payment, and we'd like to assist. It's likely a scam. This article can help with determining that:


Recognize and avoid phishing messages, phony support calls, and other scams


If your payment method is being declined, this article can help:


If your payment method is declined in the App Store or iTunes Store


Take care.

Problem with monthly payment with 50GB storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.