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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Had a mail from iCloud saying there was difficulty with my payment for 50GB storage yet I have sufficient funds in my Apple ID account - can’t understand why the payment hasn’t come out - is this a scam?
iPhone SE, iOS 14
Hi Risbric19,
Thank you for participating in the Apple Support Communities. We understand you've received an email regarding your iCloud storage payment, and we'd like to assist. It's likely a scam. This article can help with determining that:
Recognize and avoid phishing messages, phony support calls, and other scams
If your payment method is being declined, this article can help:
If your payment method is declined in the App Store or iTunes Store
Take care.
Hi Risbric19,
Thank you for participating in the Apple Support Communities. We understand you've received an email regarding your iCloud storage payment, and we'd like to assist. It's likely a scam. This article can help with determining that:
Recognize and avoid phishing messages, phony support calls, and other scams
If your payment method is being declined, this article can help:
If your payment method is declined in the App Store or iTunes Store
Take care.
Spoke to one of your tech guys - he wasn’t sure if it was a scam - but payment has now been accepted - he thinks it was just a 24 hour delay in taking the payment because the funds were there .
Hi Risbric19,
We're glad to hear you've got the issue sorted, and thanks for sharing those details with the community.
Take care.
Problem with monthly payment with 50GB storage
