There is no connected camera.

Post updating to MacOS Monterey, the camera stopped working. It should not be a hardware issue.

I have tried resetting the SMC, NVRAM, killing the camera app from the terminal.

Running Mac diagnostics gives the error code NDC001.


Can anyone help?

MacBook Air 13″, macOS 12.1

Posted on Dec 15, 2021 3:32 AM

Reply
2 replies

Dec 15, 2021 6:19 AM in response to isha136

isha136 wrote:

Post updating to MacOS Monterey, the camera stopped working. It should not be a hardware issue.
I have tried resetting the SMC, NVRAM, killing the camera app from the terminal.
Running Mac diagnostics gives the error code NDC001.

Can anyone help?


Hmmm...


—resetting the SMC https://support.apple.com/en-us/HT201295

—resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


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There is no connected camera.

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