Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 pro max was broken due to an street accident. Is there any way to get a replacement?

My iPhone 11 pro max was broken due to an street accident. Is there any way to get a replacement?

iPhone 11 Pro Max, iOS 14

Posted on Dec 15, 2021 6:20 AM

Reply
Question marked as Best reply

Posted on Dec 15, 2021 6:25 AM

If you have insurance with your carrier or have AppleCare+ with theft and loss coverage then you can file a claim with the insurance company.


Apple’s standard warranty does not cover accidental damage, but out of warranty replacements can be purchased at reduced cost. If yo have AppleCare+ you get two accidental damage claims that reduce the out of warranty fee.

2 replies
Question marked as Best reply

Dec 15, 2021 6:25 AM in response to Maruf_101

If you have insurance with your carrier or have AppleCare+ with theft and loss coverage then you can file a claim with the insurance company.


Apple’s standard warranty does not cover accidental damage, but out of warranty replacements can be purchased at reduced cost. If yo have AppleCare+ you get two accidental damage claims that reduce the out of warranty fee.

My iPhone 11 pro max was broken due to an street accident. Is there any way to get a replacement?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.