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re opening a chat with my case number

how to re open a chat with my case number

Posted on Dec 15, 2021 7:04 AM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Dec 15, 2021 7:24 AM

You would need to contact Apple Support with the Get Support link at the top of the page here and ask them. You will just need to report the Case number to them for additional help. I'm not sure you would be able to contact the same person that you chatted with before, but you will get with someone.

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re opening a chat with my case number

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