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Lightning headset only works for music not phone

Lightning headset only works for music not phone

Ok podcast and music

tested other headsets=same

SE2020 apple headset w mic

iPhone SE, iOS 14

Posted on Dec 15, 2021 10:06 AM

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Question marked as Best reply

Posted on Dec 31, 2021 4:56 AM


Apple store product didn't have the problem.


Several reddit threads address this. I cannot vouch for them but

apparently mine though Amazon were not Apple products or Mifi.

QUOTE:

"The reason behind this is in order to use the lightning jack on

iPhones your device must have a special chip made by Apple that has a

software key in it. In order to get this chip you need to get your

accessory approved by Apple which costs a ton of money to get Apple

certified. This chip is also required if you want to use Bluetooth

classic. So these earbuds probably are using BLE to talk to your

iphone."

I suspected they may be more Amazon counterfeits.

Check out the reddit threads. I Google searched with

"lightning connector earbuds require bluetooth"

7 replies
Question marked as Best reply

Dec 31, 2021 4:56 AM in response to wazoo1


Apple store product didn't have the problem.


Several reddit threads address this. I cannot vouch for them but

apparently mine though Amazon were not Apple products or Mifi.

QUOTE:

"The reason behind this is in order to use the lightning jack on

iPhones your device must have a special chip made by Apple that has a

software key in it. In order to get this chip you need to get your

accessory approved by Apple which costs a ton of money to get Apple

certified. This chip is also required if you want to use Bluetooth

classic. So these earbuds probably are using BLE to talk to your

iphone."

I suspected they may be more Amazon counterfeits.

Check out the reddit threads. I Google searched with

"lightning connector earbuds require bluetooth"

Dec 16, 2021 10:57 AM in response to wazoo1

Hello wazoo1,


Thanks for reaching out to us in Apple Support Communities about your headphone not working with your iPhone. We're happy to help by looking into this more! 


We see you’re coming from the article: If your headphones don't work with your iPhone, iPad, or iPod touch. That’s a great article for this issue! If you tried all the steps in that article and the issue continues, try your iPhone with a different set of headphones to see if the issue can isolated the actual headphones.


If you still have issues, reach out to Apple Support:


Get Support


Hope this helps.


Best Regards.




Dec 17, 2021 9:16 AM in response to wazoo1

wazoo1,


Just to make sure we understand this correctly, your Apple Lightning headphones with mic work 100% "Works with apple lightning headphones on both audio, phone and voice menu" however if you use a Lightning to 3.5 mm adapter and headphones with a mic, the mic doesn't work, is this correct?


If this is what is happening, your best bet is to reach out to Apple Support:


Get Support


Best Regards.

Dec 17, 2021 11:16 AM in response to c_luc9

Correct.

Lightning plug earphones appear to work fully

Tested earphones with adapter: Sound with music apps

no sound or mic function on phone and voice memo.

Tested mic with adapter : no input to Voice app.

Odd that 4 of 4 new adapters would fail, though not unheard of.

Suspect software/settings.

no help online, hard to even find the question and troubleshooting menus are inadequate

Reloaded OS, reset phone.

3.5 sets working fine with phones with 3.5 socket

BT to phone works well in car

Feb 11, 2022 9:01 AM in response to wazoo1

I got an adapter from OWC labeled as Genuine Apple and it works as expected. (w/ mic, no funky setup)

Has thinner wire and brushed appearing silver ring on 3.5mm jack

No clear Apple markings or numbers.

Cost 9.95 USD

It feels fragile compared to the ones from Amazon an eBay,

a bummer because it sits deep in my Otterbox case giving poor grip on plug.

I find BT to be a hassle due to interference and multiple devices, and like wired simplicity

and Lightning phones can't be used on other devices.

Real ace move , Apple.


Lightning headset only works for music not phone

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