I can’t get Gmail or Mail Lock Screen Notifications in Do Not Disturb

I enabled the option for silenced notifications to appear on my Lock Screen. For some reason I get other notifications on my Lock Screen but not new mail from my Gmail or Mail apps. I tried adding my Gmail and Mail apps in Allowed Notifications but that doesn’t work either. I also restarted my phone but it doesn’t fix the issue.

Posted on Dec 15, 2021 10:33 AM

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1 reply

Dec 16, 2021 11:23 AM in response to lena256

Hi lena256,


Welcome to the Apple Support Communities. We understand that you're not receiving notifications for the Gmail and Mail apps on your Lock Screen when Do Not Disturb is turned on. Let's see how we can help. You've taken some good steps so far. Just to confirm, when you go to Settings > Notifications, is Allow Notifications switched on for those apps? If so, double check to make sure Lock Screen has a check mark under it in the Alerts section. There's more information here: Use notifications on your iPhone, iPad, and iPod touch


If everything checks out there, the next step would be to make sure your iPhone is running the latest iOS version: Get the latest software updates from Apple.


Reply to this message if you need more help.


Best regards.

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I can’t get Gmail or Mail Lock Screen Notifications in Do Not Disturb

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