Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro chin crack, screen stopped working

My MacBook Pro’s screen cracked at the bottom by the logo. A piece of glass fell out and my screen inexplicably stopped working. It still turns on and shows me the last screen I had available, and the mouse works and I can see it move near the top of the screen. However, besides the very top, the screen is not usable and I am not sure what to do. Fidgeting with the glass for a little bit made my screen work for a little bit, but it soon froze again and I haven’t been able to get it to work since. Any thoughts?

MacBook Pro 15″, macOS 12.0

Posted on Dec 15, 2021 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2021 8:52 AM

You will need to have Apple or an Apple Authorized Service Provider examine the laptop to provide you with an estimate to replace the damaged Display Assembly.

Similar questions

1 reply

MacBook Pro chin crack, screen stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.