You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I need help downloading iTunes to unlock my computer.

How to disable disabled iPhone?

MacBook Pro 13″, macOS 11.2

Posted on Dec 15, 2021 4:58 PM

Top-ranking reply

Level 10

472,227 points

Posted on Dec 15, 2021 6:17 PM

The iTunes app was discontinued and replaced on Macs running macOS Catalina or later. See: What happened to iTunes? - Apple Support

Use the procedure described in If you forgot your iPhone passcode - Apple Support and note that on a Mac it uses Finder instead of iTunes. See the following excerpt:

Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to. (Learn how to find your connected iPhone.)

View in context

Similar questions