fix an iPhone that keeps asking for Apple ID password

thank you for the quick reply :) it prompts no matter where you are in the phone - its actually really hard to get anywhere in the phone to do anything, let alone a reset. The prompt that pops up says, "Sign in to iCloud. Enter the password for your Apple Id."

After the correct password is entered & hit OK, the next prompt says, "Verification Failed - An unknown Error has occured."

With the option to Cancel or Try Again. Either one, will bring back the first prompt. And it's over & over again, without pause. I have done a couple hard resets, and at first it looked promising, but 5 minutes later, the prompts started back-up again. I was going to try this article next to see if anything happens, https://support.apple.com/en-us/HT201252

but this may not be the route to take either..... idk

See this Apple article: Require a password for App Store and iTunes purchases

https://support.apple.com/en-us/HT204030

Thanks for the details. Have you tried signing in on multiple networks, preferably both Wi-Fi and cellular data?

You’re probably already up to date on iOS but i would recommend verifying.

Also, it’s taking your password which is great. But I’d be curious if you get any alert when signing into appleid.com that could indicate a (non-password) related account issue. A restore or even reset would likely resolve it but is awfully invasive.

Hopefully another network takes care of it! 🤞🏻

this article has nothing to do with problem we are having. any other ideas? :)

thank you though :)

Have you entered your password when prompted, and the alert keeps returning? If so, what is the alert? Does anything in particular trigger it? Where do you see it (in Settings, for example)?

I would restore it as new without loading a backup and see what happens.