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Heatheringle Author

Level 1

4 points

Why is my App Store disabled?

Says my App Store is disabled

[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on Dec 16, 2021 5:57 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Dec 16, 2021 6:06 AM

This is a user to user support forum, so we do not know why it was locked.

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Dec 16, 2021 6:06 AM in response to Heatheringle

This is a user to user support forum, so we do not know why it was locked.

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

Reply

Why is my App Store disabled?

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