I recently combined two iTune librarys, ran the fix of having iTunes scan my library to find all files. It found the mp3s but none of the m4a files. Is there a way to have it look for m4a?
Also, when it completed the search iTunes put an "!" next to each song it couldn't find. I had to reboot my computer and now that "!" is gone! How do I get it back? Thanks
Windows, Windows 10
If re-booting your computer resulted in the exclamation marks (the !) disappearing, that suggests that iTunes can now find the files for those songs.
A test is to try playing the song in question. If the exclamation mark re-appears, then iTunes can't find the file for that song. If it plays, then it has found it.
If you still have songs with exclamation marks, use the prompt that appears when you try to play it, asking you if you wish to locate the file. Use that dialogue to navigate to the folder with the file in it, select it and click the OK button.
A clue to finding the files is as follows: once you identify the folder on your computer that has all your music in it (Usually the Music folder on your computer), look for sub-folders in there named iTunes/iTunes Media) In the iTunes Media folder:
You can also use the Windows Search feature to look for files. Usually, a song's file will be named (or part-named) with the song title.
Excellent suggestions. I also made a discovery. When iTunes finds a song that is an mp3, it then searches for only mp3s. I found an mp4 song, and iTunes went on to find all my mp4s.
iTunes won't find songs in m4a format
