Apple Event: May 7th at 7 am PT
hello, I want to update my apps but i can't because when I click to update, it's asking for password and when I input the password, they don't get it. Even though I've filled it correctly.
I try to sign in from others way and I can log in, I can login in appstore. but when i want to update few apps, then it's asking for password and I filled it, the notification says I entered the wrong password.
please help me :(
If the apps were downloaded with a different account you will need to be signed in under that account to update purchases.
If you still have questions or problems:
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
If the apps were downloaded with a different account you will need to be signed in under that account to update purchases.
If you still have questions or problems:
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
I Can't Update Apps
