How can I schedule a in person visit to a local Apple store?

I would like to be seen in person at a local Apple store. My phone has been doable for four days now.

iPhone XR, iOS 15

Posted on Dec 16, 2021 9:47 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2021 10:04 AM

Start here

https://www.apple.com/retail/geniusbar/

In iOS 15.2 passcode Locked phones can be erased without a computer. You need the AppleID password.  It will wipe the phone. 

https://support.apple.com/en-us/HT212951

 

Passcode Locked and Disabled phones you can use a  computer and the Apple ID password, but unfortunately it will wipe the phone

If you forgot the passcode on your iPhone, or your iPhone is disabled

 

1 reply
Question marked as Top-ranking reply

Dec 16, 2021 10:04 AM in response to elder865

Start here

https://www.apple.com/retail/geniusbar/

In iOS 15.2 passcode Locked phones can be erased without a computer. You need the AppleID password.  It will wipe the phone. 

https://support.apple.com/en-us/HT212951

 

Passcode Locked and Disabled phones you can use a  computer and the Apple ID password, but unfortunately it will wipe the phone

If you forgot the passcode on your iPhone, or your iPhone is disabled

 

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How can I schedule a in person visit to a local Apple store?

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