You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rasbatata Author

Level 1

4 points

trade-in shipping box sent by Apple.

I have the original iMac box. Is it safer or should I use the box I just received from Apple/UPS?

iMac 27″, macOS 12.0

Posted on Dec 16, 2021 10:31 AM

Top-ranking reply

rkaufmann87

Level 10

144,258 points

Posted on Dec 16, 2021 10:41 AM

Please use the box that supplied to you and remember, only ship back the computer and power cord and to keep your mouse and keyboard.

Also it is wise to shoot some pictures of the computer that have the date and time stamped on them prior to shipping in the case of a problem. You want to show the computer is in good condition, it runs and there are no problems.

View in context

trade-in shipping box sent by Apple.

Similar questions