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Unable to recover Apple ID password

Hi Mohammad J. A., I ask Apple to try to recover my Apple ID password because my Apple ID password has been forgotten and its recovery phone number has been lost. So far I have tried twice to change my phone number on Apple, but it did not work. please follow up


[Edited by Moderator]



Posted on Dec 16, 2021 10:41 AM

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Question marked as Best reply

Posted on Dec 16, 2021 10:47 AM

Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone, Mac, iPad, or Watch to get a verification code you can use. You can also get one from an Account Recovery Contact. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."

"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account."


Read the sections about:

- Trusted phone numbers

- Manage your account. If you can still sign into your account, go to https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

1 reply
Question marked as Best reply

Dec 16, 2021 10:47 AM in response to mohammadjavadaraste

Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487


Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone, Mac, iPad, or Watch to get a verification code you can use. You can also get one from an Account Recovery Contact. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."

"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account."


Read the sections about:

- Trusted phone numbers

- Manage your account. If you can still sign into your account, go to https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

Unable to recover Apple ID password

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