You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Enjoy Apple TV+ for free the first weekend of 2025

Stream Apple TV+’s library of award-winning original series and films for free from January 3-5. Apple TV+ is available on the Apple TV app in over 100 countries and regions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DJaney Author

Level 1

4 points

My Apple TV remote does not work

My Apple TV remote does not work so cannot connect to Netflix

[Re-Titled by Moderator]

Apple TV (4th generation)

Posted on Dec 16, 2021 1:04 PM

Top-ranking reply

David McKinlay

Level 7

23,056 points

Posted on Dec 16, 2021 2:56 PM

Have you tried the diagnostics Apple has posted? See the support document at If your Apple TV remote isn't working

Before you do, install a new battery. This will eliminate the possibility that you have a flat battery in your remote.

If the remote is faulty you might have to buy a new one.

View in context

My Apple TV remote does not work

Similar questions