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Level 1

4 points

My Apple TV remote does not work

My Apple TV remote does not work so cannot connect to Netflix

[Re-Titled by Moderator]

Apple TV (4th generation)

Posted on Dec 16, 2021 1:04 PM

Top-ranking reply

Level 7

22,954 points

Posted on Dec 16, 2021 2:56 PM

Have you tried the diagnostics Apple has posted? See the support document at If your Apple TV remote isn't working

Before you do, install a new battery. This will eliminate the possibility that you have a flat battery in your remote.

If the remote is faulty you might have to buy a new one.

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