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Level 1

41 points

Air Tags Connection Errors Max Number of Devices

I just purchased four air tags today. When trying to connect them, I receive the error "Maximum Items Added - To add AirTag, open FindMy to remove one of the items that is paired to your apple id."

I have only 1) Iphone12 running iOS 15.2; 2) AppleWatch 6; 3) iPadPro 10.2; 4) AirPods Pro. I saw one suggestion to remove the air pods then try, and I was able to get further than the error.

I have removed the AirPods, restarted, and was able to get to the label prompt, then it won't connect and back to the same error as above. I have reset network settings, reset the AirTag (remove battery 5 times), and still I get the same error.

This is highly frustrating. I don't think that having 4 apple devices is too many. I know you can have a max of 10 devices total so I know this is a software issue most likely. I just updated to iOS 15.2 today.

Does anyone have any advice? I have already followed everything I can on this error.

iPhone 12, iOS 15

Posted on Dec 16, 2021 2:13 PM

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BLRice Author

Level 1

41 points

Posted on Dec 20, 2021 6:42 AM

I was able to finally get them added. I had to do it with my iPad instead of my phone. I made sure the iPad was updated, logged out, and logged back into my iCloud account, removed all bluetooth devices from my iPad, turned on airplane mode and turned off bluetooth. I also reset each AirTag before adding them.

I don't know what caused this to happen, but there is a definite issue with iCloud, FindMy, and/or iOS/iPadOS 15.2 that prevents them from being added immediately. Apple Support was able to help me a little, but the representative was even at a loss.

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Air Tags Connection Errors Max Number of Devices

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