You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Air pods pro case malfunction.

Is it normal for air pod pro case to turn red when it’s 100% charged? I’m still covered under one year warranty. Would it be possible to exchange the case for new one?

Also when I charged them with lightning cable the case did not charge my air pods pro. does that indicate there’s a problem with the actually case?

Posted on Dec 16, 2021 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2021 4:25 PM

Hello ~ You need to take them in for a checkup as the case sounds as if there is a problem:


AirPods Replacement, Service, and Repair - Apple Support


~Katana-San~

1 reply

Air pods pro case malfunction.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.