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eboester Author

Level 1

9 points

No longer receiving ask a permission from a parent when downloading an app

I set up my son's apple ID before he had a phone. So at that time we only had his email. When he turned 10 we bought him a phone and logged into his phone with his apple ID tied to his email. However, now when he submits a request to download an app i no longer receive the permission request and i'm not sure if it's because his id is now tied to his new mobile number? its the only change i can think of that has happened. He's still showing up in my family share program.

Posted on Dec 17, 2021 6:04 AM

Top-ranking reply

Limnos

Level 10

418,321 points

Posted on Dec 17, 2021 6:38 AM

If Ask to Buy isn't working - "Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase."

https://support.apple.com/HT203025

Sometimes logging out and back in again cures minor issues.

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No longer receiving ask a permission from a parent when downloading an app

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