Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to update game on kids iphone that is conected into family sharing on my iphone, as underage.

how to update game on kids iphone that is conected into family sharing on my iphone, as underage.

it keeps the acount on kids iphone locked and can not unlock it even thou I confirm it on my iphone


Posted on Dec 17, 2021 9:13 AM

Reply
Question marked as Best reply

Posted on Dec 17, 2021 9:45 AM

The child should be able to update it:


Approve what kids buy with Ask to Buy - https://support.apple.com/HT201089 -

"If a child redownloads a purchase, downloads a shared purchase, installs an update, or uses a redemption code, the family organizer won’t receive a request."


Do you really mean the account is locked?

Read the support article "If your Apple ID is locked or disabled"; it has solutions for two frequently encountered reasons for an account to be disabled/locked. Click here --> https://support.apple.com/HT204106



If you still have questions or problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Best reply

Dec 17, 2021 9:45 AM in response to teja278

The child should be able to update it:


Approve what kids buy with Ask to Buy - https://support.apple.com/HT201089 -

"If a child redownloads a purchase, downloads a shared purchase, installs an update, or uses a redemption code, the family organizer won’t receive a request."


Do you really mean the account is locked?

Read the support article "If your Apple ID is locked or disabled"; it has solutions for two frequently encountered reasons for an account to be disabled/locked. Click here --> https://support.apple.com/HT204106



If you still have questions or problems:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


how to update game on kids iphone that is conected into family sharing on my iphone, as underage.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.