Mail stopped working after update to iPadOS 15.2

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Level 1

34 points

Mail stopped working after update to iPadOS 15.2

iPad 6th generation. Updated to 15.2. Launched email. See attached for the result. Spent 3 hours with tech support. No joy. Thought we had found a workaround, but that stopped working. Anyone else having this problem?

Thanks,

Tony Lima

iPad, iPadOS 15

Posted on Dec 17, 2021 3:19 PM

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Answer 1

Top-ranking reply

sberman

Level 10

272,436 points

Dec 17, 2021 3:51 PM in response to TonyLima

I suggest two things in this order:

Settings > Mail > Privacy Protection > Protect Mail Activity = “off”
If that works, great. If not:
1. Close the Mail app. Close an app on your iPad - Apple Support
2. Start the Mail app again
3. If it works, consider reinstating Protect Mail Activity

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Answer 2

glorip

Level 1

24 points

Dec 28, 2021 12:51 AM in response to TonyLima

I tried everything since ios15.1 Still the same; it is a bug; I have 2 ipads, the one not updated works fine. I suggest you report as a bug, go to feedback on Apple. Do not delete your mail if you have saved mails on your device that are not on your mail server, they will be gone

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