So I recently bought these iPhone earphones from a mall, as soon as I went home I wanted to test them out. The audio was perfect but the microphone didn’t seem to work? They were called baets earphones I have no idea if it’s a ripoff but the microphone just doesn’t work
iPhone XR
Hello Yoim1ya,
We see that you're having trouble with your recently purchased headphones.
Based on the screenshot you provided, it looks like these may not be genuine Beats. You'll want to reach back out to the location where they were purchased and see if you can get a refund.
If you'd like to further confirm if they are legitimate you'll want to reach out to Apple Support. You can reach out to them here: Get Support
Take care!
About my earphones
