contacts not shown on messages on mac

I'm trying to use iMessages on my MacBook Pro but only the phone numbers come up. I'm signed into my Apple ID account and settings look the same as on my MacBook Air, which shows the contacts names. What am I missing?


MacBook Pro (2020 and later)

Posted on Dec 17, 2021 4:40 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2021 6:40 PM

Hello dinkiesteach,


Thanks for using the Apple Support Communities. We understand that you're running into issues with your Contacts names not appearing as expected in Messages on your Mac. If you haven't done so yet, give the following actions a try and see if they help.


  • Open system preferences, select Apple ID in the top right corner
  • Select iCloud in the left menu
  • In the list of "Apps on this Mac using iCloud", uncheck Contacts
  • Wait a few minutes…
  • Check contacts again, a "Setting up…" message will appear to the right of "Contacts" for a few moments
  • You should begin to see the missing contact names appearing in Messages


Let us know if this helps.


Best regards.



1 reply
Question marked as Top-ranking reply

Dec 18, 2021 6:40 PM in response to dinkiesteach

Hello dinkiesteach,


Thanks for using the Apple Support Communities. We understand that you're running into issues with your Contacts names not appearing as expected in Messages on your Mac. If you haven't done so yet, give the following actions a try and see if they help.


  • Open system preferences, select Apple ID in the top right corner
  • Select iCloud in the left menu
  • In the list of "Apps on this Mac using iCloud", uncheck Contacts
  • Wait a few minutes…
  • Check contacts again, a "Setting up…" message will appear to the right of "Contacts" for a few moments
  • You should begin to see the missing contact names appearing in Messages


Let us know if this helps.


Best regards.



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contacts not shown on messages on mac

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