Screen time requests not coming to my phone

I have Family Sharing set up on my phone so I can control my daughter's screen time. When she requests more time the notifications are coming through to 2 iPads and my computer, but not my phone (and they don't sit silently in my notification centre). When she sends a request to buy, this makes it through to the phone. How do I need to change my settings to get the screen time requests?

Posted on Dec 17, 2021 9:27 PM

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Dec 19, 2021 6:47 AM in response to catmain731

Hi catmain731,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with receiving Screen Time requests on your iPhone. We're happy to provide some information to assist.


We'd recommend first ensuring the current Screen Time settings when viewed from your iPhone are correct. If needed the articles below can help you double check.


Use Screen Time on your iPhone, iPad, or iPod touch


Use parental controls on your child's iPhone, iPad, and iPod touch


If the issue continues, we recommend toggling off Screen Time on the devices and restarting them, then powering them back on and set up the Screen Time limits again to test.


Restart your iPhone


Restart your iPad


Cheers!



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Screen time requests not coming to my phone

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