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problem with e-sim and regular sim

my father has an iphone 11 plus witch he has an E-sim and nano sim i think, with 2 diffrent numbers but when he talks on the phone with one number no one can reach him with the other number, it is important that it works since its a private number and bussiness number, ive tried the settings, restarted but i cant figure out if its a settings issue or what.

Posted on Dec 18, 2021 3:56 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2021 4:11 AM

Check this out

https://support.apple.com/en-gb/HT209044

Go to "Make and receive calls" and the allow data switching instruction.

2 replies

problem with e-sim and regular sim

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