Why I can’t put my Face ID in
Why I can’t put my Face ID in
iPhone 11, iOS 15
User profile for user:
Jeff_W.
User level:
Community Specialist
Hello Shanekelley232,
Welcome to Apple Support Communities!
If we understand your post correctly, Face ID is not working on your iPhone. We'd like to help!
The article that you came from, If an alert says Face ID has been disabled on your iPhone or iPad Pro, is a great place to start troubleshooting.
"What to do next
- Update your iPhone or iPad to the latest version of iOS or iPadOS.
- If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.
You should always have your device repaired by Apple or an authorized service provider. Improper repair, modification, or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin."
Also, take a look at this article for help with Face ID as well: If Face ID isn't working on your iPhone or iPad Pro
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!