My new iPad won’t charge with the new charger that came with it
My new iPad won’t take a charge with the charger that came with it
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If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you contact Apple Support directly using this link:--> Get Support or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.