Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad will not connect to internet but Wi-Fi is connected

Does anyone have a suggestion on a fix. I have tries rebooting router, reset network settings etc.

iPad, iPadOS 15

Posted on Dec 18, 2021 8:41 AM

Reply
Question marked as Best reply

Posted on Dec 19, 2021 8:56 AM

Same problem with same iPad OS. My Mac book works OK using same router. In fact, two different routers both connect internet with MacBook, but IPad does not connect with either. It knows router is there, but just will not connect. I tried resetting Network settings under the General settings category, but that did not help. Wondering if bringing it into local Apple outlet would be helpful?

2 replies
Question marked as Best reply

Dec 19, 2021 8:56 AM in response to Butch12_

Same problem with same iPad OS. My Mac book works OK using same router. In fact, two different routers both connect internet with MacBook, but IPad does not connect with either. It knows router is there, but just will not connect. I tried resetting Network settings under the General settings category, but that did not help. Wondering if bringing it into local Apple outlet would be helpful?

Dec 19, 2021 10:30 AM in response to JJCX

I have tried many of the solutions offered online from Apple and others to correct this issue. Reset router, network settings, shut off/turn on Wi-Fi, etc. I have other devices connected to the internet with no issues. This issue started after downloading the new 15.2 update. Has anyone heard of any issues with the new update pertaining to this issue.

iPad will not connect to internet but Wi-Fi is connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.