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bought gift card for someone and they don't have an apple product

Bought a gift card for someone and they don't have an Apple product to use it on.

Posted on Dec 18, 2021 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2021 7:11 PM

The Apple Support article: Check your Apple ID balance - https://support.apple.com/HT202359 says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ https://support.apple.com/contact ] to request a refund."


You can speak with Apple to see what your options are:


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

3 replies
Question marked as Top-ranking reply

Dec 18, 2021 7:11 PM in response to lorrie616

The Apple Support article: Check your Apple ID balance - https://support.apple.com/HT202359 says:

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support [ https://support.apple.com/contact ] to request a refund."


You can speak with Apple to see what your options are:


Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Dec 18, 2021 7:29 PM in response to lorrie616

There's various options but you do not provide us with any additional information so we then have to just start guessing.


Yes, iTunes for Windows is one; if you or your friend have a Windows machine.


Apple Music for Android is another.


Finding an online gift card reseller is another.


Giving it as a gift to somebody else who can use it is another.


And so on...

bought gift card for someone and they don't have an apple product

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