You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad has a black screen and white apple is slowly flashing on screen

iPad has a black screen and white apple is slowly flashing on screen and won't switch on.

iPad, iPadOS 15

Posted on Dec 19, 2021 3:26 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2021 4:52 AM

Put it on charge for at least 30 minutes then, still plugged in, perform a "forced" restart using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 19, 2021 4:52 AM in response to Casa1971

Put it on charge for at least 30 minutes then, still plugged in, perform a "forced" restart using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

iPad has a black screen and white apple is slowly flashing on screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.