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App Store won't let me sign in on my new MacBook Pro

Hello, I just got a new MacBook Pro & I was attempting to sign in to the App Store but I keep getting caught in circles.


I get a message that my Apple ID hasn't been used with the App Store before & asks me to review my account information. I sign in and attempt to do so, but then it asks me to sign in again... and again... and again. There's no way for me to get to the other side of these endless sign-ins.


This is my first MacBook so I am not sure how to figure this out. :(

MacBook Pro 13″, macOS 12.0

Posted on Dec 19, 2021 8:55 AM

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Dec 19, 2021 9:35 AM in response to gtuznik

Log into your account in the App Store/iTunes and you should be able to change/verify it there.


Apple ID has not yet been used with the iTunes store. Please review your account information   -


https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. 


Isolating an issue by using another user account 


If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. 


Safe Mode - About.    


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


https://etrecheck.com






Have you restarted the computer? Tried logging out of your user account and back in?

App Store won't let me sign in on my new MacBook Pro

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