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My new Iphone 13 isn't working

hello, i just recently brought this phone. but today something strange happened I was on facetime with one of my friends and my phone blanked out. this isn't the first time and shortly after that my phone was frozen it doesn't even allow me to touch any apps on my screen. not even power it off to restart, What do I do?

iPhone 13 Pro, iOS 15

Posted on Dec 19, 2021 11:26 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2021 11:36 PM

tionna258 Said"

"My new Iphone 13 isn't working: [...]it doesn't even allow me to touch any apps on my screen. not even power it off to restart, What do I do?"

-------


Troubleshooting Frozen iPhone:


Try the Tips at these Apple Support Links:





1 reply
Question marked as Top-ranking reply

Dec 19, 2021 11:36 PM in response to tionna258

tionna258 Said"

"My new Iphone 13 isn't working: [...]it doesn't even allow me to touch any apps on my screen. not even power it off to restart, What do I do?"

-------


Troubleshooting Frozen iPhone:


Try the Tips at these Apple Support Links:





My new Iphone 13 isn't working

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