Hi! i recently got a Cricut Maker for christmas and it’s telling me design space cannot be installed because my software isn’t compatible, aka my computer is too old (bought in 2014 i believe). is there absolutely any other way i can download this on my macbook air? i really can’t afford a brand new computer at the moment. Thanks in advance!
MacBook Air 13″, OS X 10.10
The problem is macOS version (if the forum system identified it properly as 10.10 Yosemite). You need to update it.
If you bought it new in 2014, it might be a 2014 or a 2013 model. Both of 'em can run up to macOS Big Sur.
See this list for models and versions compatibility https://eshop.macsales.com/guides/Mac_OS_X_Compatibility
So, to try updating:
First check the model of your Mac here Find the model and serial number of your Mac - Apple Support
Now Update macOS on Mac - Apple Support
If it doesn't work, try these steps first
How to reset the SMC of your Mac - Apple Support
Reset NVRAM or PRAM on your Mac - Apple Support
Restart holding Shift to enter Safe Mode. Once up, restart normally and try to perform the update again.
If it doesn't work either, you can try a bootable installer (I advise to have a bootable installer of a compatible version always around in any case, it can save you from problems during installations/updates)
How to create a bootable installer for macOS - Apple Support
And, of course, have a complete backup on an external drive.
The problem is macOS version (if the forum system identified it properly as 10.10 Yosemite). You need to update it.
If you bought it new in 2014, it might be a 2014 or a 2013 model. Both of 'em can run up to macOS Big Sur.
See this list for models and versions compatibility https://eshop.macsales.com/guides/Mac_OS_X_Compatibility
So, to try updating:
First check the model of your Mac here Find the model and serial number of your Mac - Apple Support
Now Update macOS on Mac - Apple Support
If it doesn't work, try these steps first
How to reset the SMC of your Mac - Apple Support
Reset NVRAM or PRAM on your Mac - Apple Support
Restart holding Shift to enter Safe Mode. Once up, restart normally and try to perform the update again.
If it doesn't work either, you can try a bootable installer (I advise to have a bootable installer of a compatible version always around in any case, it can save you from problems during installations/updates)
How to create a bootable installer for macOS - Apple Support
And, of course, have a complete backup on an external drive.
Cricut Design Space
