Lorraine1922 Author

Level 1

4 points

My phone is frozen and I cannot shut it down

My phone is frozen and I cannot shut it down nor can I use my apps

iPhone 12 Pro

Posted on Dec 20, 2021 3:09 PM

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1 reply

Level 10

104,434 points

Dec 20, 2021 3:11 PM in response to Lorraine1922

Hello,

See this:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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My phone is frozen and I cannot shut it down

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