You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is frozen and I cannot shut it down

My phone is frozen and I cannot shut it down nor can I use my apps

iPhone 12 Pro

Posted on Dec 20, 2021 3:09 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2021 3:11 PM

Hello,

See this:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply

My phone is frozen and I cannot shut it down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.