Apple Intelligence is now available on iPhone, iPad, and Mac!
Hi,
My apple watch was connected to my old appleID - which was a work email. I retired and do not have access to my old email. The old email has been deleted by my company. My apply watch is connected to my old email address and I cannot recover it.
I bought a new phone from apple when I retired and I cannot connect my apple watch to my new AppleID and Phone.
If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
If you are the original owner, contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.
Thank-you!!!!! This was so helpful!
You are welcome.
Don't have access to my old Apple ID
