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User profile for user: Wai0302
Wai0302 Author
User level: Level 1
5 points

Payment already proceed, but the purchased item pending


These 2 amount already deducted from my bank account, but the item didn't arrive. I already complaint to the relevant app customer support. I need to know what is happening


iPhone 13 Pro Max, iOS 15

Posted on Dec 21, 2021 12:37 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,444 points

Posted on Dec 21, 2021 12:38 AM

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,444 points

Dec 21, 2021 12:38 AM in response to Wai0302

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally


Reply

Payment already proceed, but the purchased item pending

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