I need help with my Face ID

Why my Face ID is not working

If you just have issues with Face ID not working properly, read this document If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Important: Do not block the front-facing camera or sensors with your finger.

Follow 👉🏼 this helpful guide here. 

Get expert service and support at the Genius Bar.

👉🏼 Call 1-800-MY-APPLE or get help here.

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If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. 

Could you provide a little more information so I can try to help? Is there any error message that's coming up?

-- Jay (they/them)