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Level 1

5 points

my phone is frozen and wont turn off or reset

iPhone 11, iOS 15

Posted on Dec 21, 2021 2:21 PM

Top-ranking reply

Level 10

230,642 points

Posted on Dec 21, 2021 2:23 PM

Use the information in the Related Article to force restart the device. Use the section, If your screen is black or frozen

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