Verifying identity for Apple Cash

I accidentally put the wrong date to verify my ID and it asked me for a drivers license now I can’t even click the verify identity tab it’s grey

iPhone SE, iOS 14

Posted on Dec 21, 2021 9:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2021 10:00 PM

Barlos97 Said:

"Verifying identity for Apple Cash: I accidentally put the wrong date to verify my ID and it asked me for a drivers license now I can’t even click the verify identity tab it’s grey"

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Try this Site: Update the Birth Date Associated with your Apple ID - Apple Support


No Luck?:

Contact Apple Support:

For assistance with you Apple Account, contact Apple Support and have them modifying this from their side. If you need to prove this is you, screenshare your iPhone's screen, so the Apple Rep can see this from your perspective.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

2 replies
Question marked as Top-ranking reply

Dec 21, 2021 10:00 PM in response to Barlos97

Barlos97 Said:

"Verifying identity for Apple Cash: I accidentally put the wrong date to verify my ID and it asked me for a drivers license now I can’t even click the verify identity tab it’s grey"

-------


Try this Site: Update the Birth Date Associated with your Apple ID - Apple Support


No Luck?:

Contact Apple Support:

For assistance with you Apple Account, contact Apple Support and have them modifying this from their side. If you need to prove this is you, screenshare your iPhone's screen, so the Apple Rep can see this from your perspective.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Verifying identity for Apple Cash

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