You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked printer image while printing in imac

As a client mac machine in windows environment. When i print from imac to windows printer shows locked symbol, Always i have to enter username and password. Anyone have an idea about this.

Posted on Dec 22, 2021 3:37 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2021 7:58 AM

OK, so you have to be allowed by an administrator to print? Is that correct? That too is a standard method on a Mac for a non admin user to do administrator like tasks. In the case of the Mac, you either get an Administrator to enter his PW or you make the standard use an admin user.


Seems to me the problem is still with the server requiring Admin rights of the Mac user, just like the Mac standard user example. Which is pretty much a universal situation for non admin users.


Seems too simplistic maybe, but can you not give admin rights to the Mac's user?

6 replies
Question marked as Top-ranking reply

Dec 22, 2021 7:58 AM in response to mejo128

OK, so you have to be allowed by an administrator to print? Is that correct? That too is a standard method on a Mac for a non admin user to do administrator like tasks. In the case of the Mac, you either get an Administrator to enter his PW or you make the standard use an admin user.


Seems to me the problem is still with the server requiring Admin rights of the Mac user, just like the Mac standard user example. Which is pretty much a universal situation for non admin users.


Seems too simplistic maybe, but can you not give admin rights to the Mac's user?

Dec 22, 2021 7:33 AM in response to ku4hx

We are using windows 2019 server and a printer driver is installed in this server and every client machines is printing from this both mac and windows clients.

while printing in mac it comes with an error preview is not available in the locked printer, then we have to use username and password for the administrator username and password to print. Do you have any idea to resolve it.


Dec 22, 2021 7:37 AM in response to mejo128

What's to resolve? You're able to print and entering a user name and password is a standard authentication method.

This sounds more like a Windows Server problem than a Mac problem. The Mac is doing exactly what it should do; the server is requiring ID & PW.


is there no "Remember" selection for ID & PW?

locked printer image while printing in imac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.