Im using iphone 11 and I have updated to the latest ios. I cant open my camera while im using share play during facetime. May I know how to turn it on? It says that I cant open my camera while sharing my screen but I dont know why my friend who is using iphone 13 can actually open his camera while using share play.
iPhone 11, iOS 15
Hello there aliffimran99,
I understand you're looking for help with your camera being unavailable while using SharePlay, so let's check into this.
While I understand you mentioned that you updated to the latest iOS version, let's just double check that you do have iOS 15.2 installed currently. If you do see that this is available to install, be sure to complete a recent backup. If you need assistance with either of these steps, check out the following resources:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Once you have confirmed that you're updated to iOS 15.2, let's review the following resources just to be sure the same steps are being taken when using SharePlay. In addition to this, check to see if your friend is able to see you although you can't see yourself just to confirm if the message may be incorrect.
Share your screen in FaceTime on your iPhone or iPad
Use SharePlay to watch and listen together in FaceTime on iPhone
If you see that the same steps are being performed and that you're up to date with iOS, it would be best to Contact Apple Support to look into this in more detail.
Have a great day!
I have the exact same issue on my Iphone 11 Pro. My camera turns off and it says I can’t enable it as soon as I start sharing my screen. My friend who has an Iphone 12 does not have the same issue.
I think the bug is limited to Iphone 11 only.
My camera is off when im using share play
